Nucote Terms and conditions

Quotations & Orders:

• All quotations are valid for 14 days unless otherwise specified in writing
• Orders will only be processed upon receipt of a valid purchase order and confirmation of payment (if applicable).
• Prices exclude VAT unless explicitly stated otherwise

Payment Terms:

• Payment must be made as per the agreed terms. Any late payments may result in delayed deliveries or additional charges.
• No stock will be released until payment has been received in full unless otherwise agreed in writing.

Delivery Policy:

• NuCote offers free delivery for orders within a 100 km radius of our facility
• Deliveries exceeding 70 km will be charged to the client’s account.
• Delivery lead times are estimates and subject to stock availability and production schedules.
• NuCote is not responsible for any delays due to unforeseen circumstances, including but not limited to strikes, extreme weather, or supplier shortages.

Returns & Refunds:

• No returns will be accepted without prior authorization from NuCote.
• Products must be returned in their original, unopened packaging within 7 days of delivery.
• Custom-manufactured or tinted products are non-returnable and non-refundable.
• Refunds or credits are subject to inspection and approval by NuCote.

Product Warranty & Liability:

• NuCote warrants that all products meet industry standards and specifications at the time of dispatch.
• Liability is limited to product replacement or refund at NuCote’s discretion and does not cover application or installation errors.
• NuCote will not be held liable for product failure due to improper storage, handling, mixing, or application by third parties.

Storage & Handling:

• Clients must store products as per NuCote’s recommendations.
• Products should be used within the indicated shelf life to ensure optimal performance.

Intellectual Property & Confidentiality:

• All product formulations, technical data, and proprietary information remain the intellectual property of NuCote.
• Clients may not reproduce, modify, or distribute product information without written consent.

Force Majeure:

• NuCote shall not be liable for failure to fulfill its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, or supplier disruptions

Governing Law & Dispute Resolution:

• These terms and conditions are governed by South African law.
• Any disputes shall be resolved amicably, failing which they shall be subject to arbitration in South Africa

By placing an order with NuCote, the client acknowledges and agrees to these terms and conditions.